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A San Antonio Small Business Website Checklist

Almost none of this is visual. It is whether a stranger can tell that you stop at which loop you stop at, when a person answers, and roughly what it runs.

Say which loop you stop at

Serving San Antonio tells nobody anything. Bexar County covers better than five hundred square miles and the far north is a different world from the South Side.

Write it the way you dispatch. Inside 410. Anything within thirty minutes of the shop. Outside 1604 by quote only. It feels like refusing work and mostly it removes the calls you were going to decline.

Write the Spanish pages first, not last

This is a majority Hispanic city and in a great many trades Spanish is the first language of the person calling. Treating it as an afterthought is leaving the larger share of the market to somebody else.

An automatic overlay is not a Spanish page. Written, indexed pages rank on their own and read like they were meant for the reader, which is the entire point on a plumbing company page.

Small business owner working on a laptop

Answer the summer question up front

From May through September the calls are about cooling, or about something the heat has broken, and the first question is always how fast you get there.

Say it plainly. Same-day for no-cool calls. A two-hour window. After-hours until ten with a fee. Anything vaguer than that loses the booking to whoever was specific.

Talk about the ground, because it fights everyone

Caliche and limestone sit under much of this county, and they make trenching, footings, irrigation, and fence posts slower and more expensive than customers expect.

If that shapes your pricing, explain it once on the page. People accept a higher number far more readily when they understand what they are paying for.

Say what you do for families arriving on orders

Between Lackland, Randolph, and Fort Sam, a steady stream of households arrives every year having never seen the house they are moving into.

That customer books sight unseen, needs clear scheduling, and often wants work finished before a report date. Say you handle it and you will get the calls, because almost nobody says it.

Put the license number in the footer

Electricians and air conditioning contractors are licensed through the Texas Department of Licensing and Regulation, and customers here do check.

Footer of every page rather than an about page nobody opens. It is the cheapest way to separate a real plumbing company from the outfit two exits north.

Photograph houses that look like theirs

A stock kitchen says nothing at all. A slab repair on a 1960s ranch house off Loop 410, with the same brick and the same carport, tells a homeowner you have done their exact job.

Phone photographs are fine. Work around a South Texas August rather than against it, and keep the frames that show condenser units finished rather than halfway apart.

Attach a number to each service

Leaving the price off reads as expensive. A floor, a band, what condenser unit usually runs, or a flat call-out fee gives somebody enough to act on.

Print a range and you take fewer calls and close more of them, because whoever dials has already accepted roughly what it costs.

Keep the listing and the site saying one thing

Hours, coverage, categories, and phone number have to agree between the map listing and the site. Where they conflict, somebody in Stone Oak believes the listing.

Check it when the season turns, and again during Fiesta week when downtown streets close and your hours are not what they usually are.

Want a straight read on your own site? Send us the address and we will tell you what we see, hire us or not.
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